ServiceNow Integration with DefectDojo
ServiceNow is an IT service management platform. DefectDojo Pro's ServiceNow connector pushes Findings to ServiceNow as Incidents, so security fixes follow the same ticketing workflow as the rest of IT.
Data Granularity: What Gets Imported
The following fields are captured from ServiceNow results and surfaced in DefectDojo findings:
| Field | Source | Notes |
|---|---|---|
| Title | Finding name from the scan | Matched to the tool's own naming |
| Severity | Critical / High / Medium / Low / Info | Mapped from the tool's own severity scale |
| Description | Finding detail from the report | Includes what the issue is and why it matters |
| Mitigation | Remediation guidance | Where the tool provides it |
Importing Into DefectDojo
Use the DefectDojo import API to create a new Test under the relevant Engagement for your product. The request body:
{
"scan_type": "ServiceNow",
"engagement": "<engagement-id>",
"file": "results.json"
}